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6:17 pm on 16 July 2025, Wednesday
A digital-first life insurance provider from the Philippines emerged as one of the big winners at the 2025 Asian Banking & Finance Fintech Awards, taking home three major accolades for its groundbreaking approach to customer experience, mobile technology, and financial product innovation.
Held at the Marina Bay Sands Expo & Convention Centre in Singapore on July 8, the annual event recognizes fintech companies and solutions that are reshaping the banking and finance sector across Asia. Among the Philippine winners was Singlife Philippines, which received the Mobile App Award, New FinTech Product Award, and Customer Experience Solution Award.
Singlife’s all-in-one Plan & Protect App has been at the center of its digital transformation journey. Since its launch in 2023, the app has evolved into a comprehensive personal finance hub, offering high-interest savings, insurance, and investment tools—all easily accessible via smartphone. The platform allows users to sign up, purchase policies, manage investments, and file claims without paperwork or face-to-face interactions.
Enhancements rolled out in the past year include real-time fund transfers, biometric logins, integrated dashboards, and the ability to track policies purchased through popular fintech platforms like GCash, Maya, and UNO. Additional features such as the Singlife Gift Card and referral rewards in the form of Singlife Credits have also made financial planning more engaging and accessible to users.
The insurer’s Income Multiplier product—recognized under the New FinTech Product category—offers monthly cash payouts and flexible investment options starting at just ?1,500/month. Traditionally a feature of high-net-worth financial plans, this product brings investment-linked insurance with capital growth and life protection to a broader market.
Since entering the Philippine market in 2020, Singlife has issued over 1 million policies and paid out ?99 million in claims. Its customer-first approach has earned it a 97% satisfaction score and an “Excellent” 4.6 rating on Trustpilot, with over 7,000 five-star reviews.